All verification codes terminate after 3 minutes. Please visit the Sign-up page and generate a new code. If you received a code form password-reset, you may have invalidated your code by entering the wrong code too many times. If the issue persists, please contact us on our contact page. Thank You!
The search functionality of our store and FAQ page utilizes a Deep Learning NLP Transformer for text embeddings with cosine similarity processing. This enables us to conduct a semantic search. Loading the transformer from hugging-face is quite computationally heavy and can take some time. Please be patient while the model is loading.If the issue persists, please contact us below. Thank You!
All users in the marketplace are verified to be affiliated with Rutgers University. Only Rutgers emails are allowed on this website and all accounts must be verified by verificaiton code prior to store access. Further, seller email information is available to all potential buyers. If you have any additional concerns, please contact us below. Thank You!
Click on the item you want to learn more about and click the 'message seller' button. This will create a chat room between you and the seller. If you run into any issues, please contact us on our contact page. Thank You!
To report an item, please contact us on the contact page. Thank You!
First login or create your StudentX account. Then click the + icon in the nav bar (top right of your screen). This will take you to the items page where you can create a new listing for everyone to see! If you run into any issues please contact us on the contact page. Thank you!
To sign up, you must have a Rutgers email address. To do so, please visit the Sign-up page and fill out the form. A verification code will be sent to your email. If you have any additional concerns, please contact us on the contact page. Thank You!
To reset your password, please visit the login page page and click forgot password. We will prompt you for an email and send a verification code to that email. Once we verify your identity you can proceed to enter a new password. If you run into any issues, please contact us on the contact page. Thank you!
We do not have a return policy because no transactions are made on our site. Students may post items to sell and the exchange of those items is handled independently between those parties. If you have any further questions please contact us on the contact page. Thank You!
If you have any questions, or concerns, please contact us on the contact page. Thank You!